1. Introduction
Creative Investment Limited (“Mail Boxes Etc. Hong Kong”) is committed to protecting your personal data. We comply with the Personal Data (Privacy) Ordinance (Cap.486) of Hong Kong and, where applicable, international standards (such as GDPR for overseas customers). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.
2. What We Collect
· Personal information: Name, company, address, email, phone number
· Service data: Details relevant to shipping, packing, printing, and transaction history
· Payment and billing information
· Technical data: IP address, cookies, website usage information
· **Other information provided through our forms or communications
3. How & Why We Use Data
· To provide and manage our products and services
· Customer support and account management
· Processing payments and transactions
· Shipping, order tracking, and communication
· Marketing and newsletters (only with your consent)
· Legal, regulatory, or contractual compliance
· Site security and usage analytics
4. Legal Basis
· All processing is performed in accordance with the PDPO and, where necessary, with explicit consent as required by international standards.
· We request your consent for activities such as marketing communication or processing sensitive data.
5. Data Sharing & Disclosure
· Data may be disclosed to shipping partners (UPS, FedEx, DHL, SF Express, etc.), business service providers, and regulatory authorities only as necessary to fulfil contractual or legal requirements.
· Data may be transferred internationally, but only where appropriate privacy protections exist.
6. Your Rights & Choices
· Access & correction: You may request access to or the correction of your personal data held by us.
· Deletion: You may request deletion of your personal data if no longer required for stated purposes.
· Marketing opt-out: You may opt out of receiving marketing communications at any time.
· Consent withdrawal: You may withdraw consent for any specific processing at any time.
7. Data Security & Retention
· We use technical and organisational safeguards to protect your data against unauthorised access and disclosure.
· Data is retained only as long as necessary for its purpose or as required by law.
8. Cookies
· Cookies are used on our website to enhance your experience, collect usage info, and provide personalised features.
· You may disable cookies in your browser settings at any time.
9. Updates to Policy
· We may update this Privacy Policy from time to time. The updated version will be published on our website.
10. Contact Us
For any privacy requests, complaints, or questions regarding your data, contact us at:
· Email: info@mbehk.com
· Website: https://www.mbehk.com
· Address: 54 Jervois str, Sheung Wan, Hong Kong