About Us
MBE is a leading third-party provider of shipping, fulfillment, print and marketing solutions to small and medium enterprises (“SME”) and consumers globally mainly via a network of independently owned and operated franchised locations.
Mail Boxes Etc. (“MBE”) was founded in San Diego, California (U.S.A.) in 1980. It has evolved over time into one of the world’s largest international networks of franchised entrepreneurs operating retail-based shipping, logistics, printing, marketing and communications solutions to business and private customers.
In 2001 UPS Inc. bought Mail Boxes Etc., and in 2003 commenced rebranding in both the USA and Canada the MBE network of retail Centers into “The UPS Store”.
In 2009 MBE Worldwide S.p.A., a family-owned Italian holding company based in Milan – Italy, which started business in 1993 as the Mail Boxes Etc. Master Licensee for Italy and then subsequently Spain and Germany, acquired the worldwide network of MBE Service Centers (except Centers in North America).
In 2017 MBE Worldwide acquired two US-based companies, PostNet International Franchise and AlphaGraphics, to expand its network of service Centers in the USA, Canada, South Africa and additional countries.
In 2017 MBE Worldwide also acquired a majority stake of logistics market place Spedingo.
During 2018, MBE Worldwide commenced strategically acquiring majority ownership positions in operating companies of successful, existing MBE network partners. Starting in Italy, Spain and the USA, this strategy has evolved into a growing internal network of Directly Operated Stores ("DOS"). These investments in proven MBE entrepreneurs demonstrate MBE's determination and ability to capitalize on and further develop its know-how, capabilities and presence for the benefit of the entire MBE Network.
In order to drive additional long-term growth, MBE Worldwide recently announced a definitive agreement with funds managed by Oaktree Capital Management, L.P. for them to acquire up to a 40% ownership interest in MBE Worldwide via a phased €120 million ($132 million) reserved capital increase. Current MBE shareholders, the Fiorelli Family, will continue to own the majority of the business.
MBE Worldwide Group 2020 Results
Our Mission
MBE Worldwide Group (“MBE”) focuses on Pack&Ship, Logistics, Graphic and Communications, Printing, Postal Services and provides easily accessible outsourcing solutions to individuals and small- and medium-sized enterprises to help them become more effective in running their businesses and activities.
Operating in the Business Services Industry, MBE provides value by helping people and enterprises to improve productivity by outsourcing to MBE Service Centers those processes which do not correspond to their core business activities.
Our local presence also guarantees that our distinct set of services is conveniently available to both professionals and consumers. This retail presence uniquely positions MBE to function in the “last mile” between companies - both large and small - and consumers, when service customization and a personal interaction are key to success.
Customers find convenience and efficiency in outsourcing business service needs to people dedicated to reliability, quality and satisfaction. MBE teams fulfil needs with the same diligence and pride as the customers would for themselves.
The combination of multiple MBE services (e.g. shipping, printing, logistics, marketing, communications, etc.) at one location gives customers a unique, one-stop solution to bundle their personal or business needs with one reliable partner. By doing so, customers link their lives or businesses with MBE; and MBE franchisees link the value of their business to their customers - a successful formula to drive higher satisfaction, performance and benefits for everyone.
MBE Core Values Manifesto
We think of our life as a daring adventure. We run our business with full-hearted PASSION, everyday. Our energy is key to energizing others. Business DISCIPLINE is a vital part of our recipe for extraordinary performances. We are fueled by AMBITION to run the extra mile in the name of the ‘we’, never the ‘me’. We know we are stronger when we play as a TEAM, embracing DIVERSITY as a strength to constantly nurture an INCLUSIVE environment. We trust in the spirit of INNOVATION to help us reach results that seemed impossible.
That’s what #PeoplePossible means to us.
At MBE our People enable us to achieve our purpose. Also, through diversity and inclusion efforts, we ensure our global workplaces are dynamic, supportive of all our team members, and representative of our customers and communities. Diversity and inclusion are essential drivers of our innovation and success. Our entrepreneurial and collaborative spirit is enhanced when many different people, perspectives and backgrounds are aligned toward achieving MBE’s purpose.